Design Dialogue
since January 2018, members of khojlab have been actively voicing their views on innovation.
Leadership Interview Series: Before introducing digital upgrades, evaluate its impact on the users and business model.
Rodrigo Isasi is one of the few leaders that effortlessly balances caring for people and meeting business goals. He is now the CEO of Delosi S.A based in Lima, Peru in South America, a company that is taking a design-led approach to business growth.
Leadership Interview Series: Your ideas must have authentic intent.
Parameswaran Venkataraman is the Chief Design Officer at Fractal Analytics, India. His mandate is to build a global design team - working at the intersection of AI, Engineering, Behavioral Science & Design - and to infuse design-centric culture and methods across the organization.
Leadership Interview Series: What's the value of design in business?
Aparna Piramal Raje is an intellectually high businesswoman and a Design Evangelist. She took on the role of empowering business leaders by connecting the dots between design and other disciplines. To make them aware of the value created through design and help them see the world around them differently.
Leadership Interview Series: Here's an insight into 4 key lean philosophies that can help us improve our organizations by empowering people to do so.
Missy Jackson is passionate about continuous improvement and uses it in all aspects of her work. We spoke to her about the connection between Lean methods and Human-Centered
How can we make innovation a part of the company's culture?
Four in five CEOs say they want their employees to feel empowered to innovate without worrying about negative consequences. Yet innovation remains among the biggest challenges business leaders face globally. In this session, Shilpi presents Khoj Lab research and discusses the myths they unearthed—some of which you may even hold.
minimize risk in your innovation journey?
This is a discussion about using the lens of "Flow" -that starts from design thinking, to lean startup and on to agile product development.
Eliminate the seven wastes of innovation to create flow.
I argue that just as manufacturing went through a transformation in the 1990s, so must innovation today... By studying how lean manufacturing brought change to a new paradigm shift to scale, bringing efficiency, and creating a great workplace environment for employees, we can do the same for innovation.
Seven Myths that might be killing your innovation dream
We asked these leaders what they thought qualified as innovation; what their organizations were doing to support innovation; what actions were taken to scale up; what was slowing them down; and, of course, what they were doing to stay ahead of their competition. What we derived were various analogies and definitions of innovation.
Invited Presentation at NMIMS School of Design, Mumbai, India 2019
6 key Principles of Human-Centered Approach to Design
Presented to the undergraduate design students of NMIMS Mumbai, covered six basic things to remember when discussing Human-Centered Design.
Empathy, Context, Reframing, Future mindset, Mining user’s unarticulated needs, Storytelling, concepts, and prototypes
90 min Mini-Workshop Design hosted by SDN DC Chapter + Fannie Mae, on April 15, 2019
Combining Design, Lean Startup, and Agile approaches to reduce uncertainty
Companies are continually trying to re-invent themselves by adopting methods such as Design Thinking, Six Sigma, Lean Startup and Agile. All of these methods promise cost-effective, faster, and customer-centric ways to create the “new.” Through a short interactive activity Shilpi will show how the idea of flow can reduce bottlenecks and will lead the audience in a discussion about the shifting role of design/ers in an innovation-led enterprise.
Design Leadership Panel hosted by UX India 2019, Hyderabad on 11 Sept, 2019
Design Leadership Dialogue
Design leadership panel was designed and moderated by Shilpi Kumar at UX India 2019 in Hyderabad. The panel discussed how the meaning of Design Leadership varies based on your role in an organization. It can be understood at various levels:
For me (personally):
For my Team (Team level)
For my Line of Business (Product Level)
For my Organization (Company level)
For my Industry (Strategy level)
Detangle Seven Myths to Scale Innovation
Four in five CEOs want their employees to feel empowered to innovate without worrying about negative consequences. Although they desire to improve in-house innovation capabilities, innovation is still ranked as one of the biggest global challenges today (66%).
While on exploration, we asked business leaders worldwide what they thought qualified as innovation. We asked these leaders what their organizations were doing to support innovation; what slowed them down. It became apparent that innovation had different meanings to different communities, cultures, and mindsets. - What emerged from our conversations was an understanding of "WHAT IS NOT INNOVATION." This insight shaped our first narrative - 'The Myths Of Innovation ~ And Detangling Them.' In this talk, we will share this 6-minute video narrative that presents our research and a discussion on the topic, followed by a Q&A.
Innovation Case Study Presentations hosted by Industrial Design Center, IIT Bombay on August 18 2019
INNOVATION FLOW
“It’s important not just to have the right idea but also to synchronize it with all your stakeholders as it evolves. This cannot be accidental. It must be managed.”
Invited Presentation hosted my SDN Mid West 2018 in Minneapolis, on June 15, 2018
Innovation is a problem of FLOW, not lack of ideas
The key takeaway from the presentation is that innovation failure is not a result of lack of ideas nor is it a problem of lack of effort. It is problem of a lack of understanding by innovation leaders of how an idea flows through the organizational structure. In this talk Shilpi shares five broad insights to consider if you are responsible for understanding innovation flow at your organization:
Read Establishing Trust and Meaningful Connections with Shilpi Kumar
Invited Presentation hosted by Institute of Design, IIT Chicago and UX Strategy Meetup on July 2018
What’s causing your innovation bottleneck?
Innovation failure is not a result of a lack of ideas or effort, but a lack of understanding of how ideas flow in large systems. Today, every corporation has some form of innovation strategy, either outsourced or in-house. However, most innovation leaders find that lack of integration and connectedness of such projects often lead to unsuccessful outcomes. In this talk, Shilpi discussed broad insights and potential solutions to consider if you are a design leader in a large organization. Read more about flow disruptions…
Published Articles
The story behind Herman Miller’s Modes of Work
We took a magnifying glass to the act of a collaborative event as the worker experiences it to understand both how it begins and ends, and the unique needs of people across distinct stages of the process. We focused on: 1. The purpose—Why collaborate? 2. The activities—What are people doing? 3. The behaviors—How are they doing it?
How workplace design looks to Groupon, Gogo and Herman Miller
10 universal modes of work — including individual, group, spontaneous and planned — define the way collaboration happens in the workplace. Leaders should identify which modes of work prevail within their own companies, she said, because it helps them think “intentionally” to support them.
The Vital Link Between Improvisation and Innovation
Our research showed that the nature of these teams and their work is often improvisational. Their approach to work activities was similar to a jazz ensemble’s approach to playing music, with each member riffing and playing off the others. Members transitioned often and fluidly from working alone to working together.
Nurturing collaboration at work
The future office is about creating spaces that optimize performance by providing people with an environment that fosters collaboration, connections, and innovation where it happens intuitively.