Facilitate a co-creation session to re-imagine the future of collaborative office spaces.

 
 

project context

A leading furniture manufacturer’s R&D Design Studio set out to reimagine the future of collaborative meeting rooms—spaces that can flexibly support diverse use cases while fostering teamwork, improving client engagement, and enabling adaptability. Through a structured, human-centered design approach, our team partnered with the client to design and facilitate a co-creation workshop with their key corporate stakeholders, enabling the programming and conceptualization of a future-focused space that directly informed the design brief.

 

Client challenge

How might we design a customer workshop that enables the co-creation of flexible, future-ready meeting rooms—spaces that adapt to diverse ways of working, strengthen client engagement, and evolve with the needs of both consultants and their clients?

 
 

Project Scope

Type of Engagement
Customer Engagement Workshop

Time-frame
3 weeks

 

40 hrs

Workshop Preparation Time

40 hrs

Workshop Summary, Recommendations

 
  • Workshop Activities
    Post-it Notes with sketches and insights

  • Khoj Lab Team
    Senior Design Strategist
    Senior Design Researcher
    Communication Designer

    Client Team
    Studio Director
    Project Manager
    Workplace Strategy

  • Design Methods Used:
    Behavioral Modes
    User Journey Mapping
    Prioritization Matrix

    Communication Methods Used:
    Diagrams & Visualizations
    Virtual Presentation

 

client testimonial

The workshop was a truly collaborative experience that sparked meaningful dialogue and alignment across the client’s organization leaders. It gave us valuable insights into how consultants work and highlighted opportunities to design more flexible, human-centered meeting rooms for the future.
— Project Manager
 
 

KHOJLAB APPROACH

Leveraging Research and Human-Centered Design to Structure a Collaborative, Future-Focused Workshop.


To prepare for the workshop, Khoj Lab drew on years of research into workplace behaviors, emerging trends, and the evolving needs of collaborative environments. Using a human-centered design methodology, the team structured the workshop to balance exploration and focus—ensuring participants could openly share experiences, envision future possibilities, and align around shared goals. By combining researched insights with tailored facilitation techniques, Khoj Lab created a structured yet creative session that guided participants from understanding current practices to co-creating future-ready meeting room concepts.

 
 
 
 
 
 

IMPACT/OUTCOME

Bringing stakeholders together to focus on user needs and design meeting rooms that are ready for the future.


The workshop created alignment across diverse stakeholders and opened up new dialogue on the future of case rooms. It deepened understanding of how consultants work, revealed opportunities to improve collaboration and client engagement, and generated actionable insights to inform the design brief. By bridging perspectives through a structured, human-centered process, the session laid the groundwork for innovative, flexible solutions that meet the evolving needs of the organization.

 
 
 
 

 

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